There are many, many resources online to help identify trees. Take a read through the Texas A&M Forest Service or Arbor Day guides to help. If you’re still striking out, send us a high-resolution photo and we’ll try to help.

Our animals like whole branches usually five to eight feet in length. We feed our animals by giving them the whole branch and letting them tear off leaves and smaller branches for consumption. If we are coming to your property to pick up limbs, we will bring tools to cut branches smaller if needed, so feel free to leave those limbs big!

Due to time and resources, we only pick-up from neighborhoods within five miles of the Zoo. We definitely welcome deliveries and can coordinate timing and drop-off locations.

Sometimes even three or four big branches from a tree will make a great meal. If we are picking up from several locations in a day, we can pick-up smaller amounts from a few stops. If you are delivering to us, we’re happy to take even a few decent sized branches. When in doubt, send us an e-mail.

Unfortunately, no. We are not licensed tree trimmers and cannot take on the liability for harming your tree or damaging your property.

We cannot take any trees or plants that have been treated with a pesticide, even an organic one, as it may be harmful to the animals.

We are looking for fresh branches with green leaves still on.

Yes. We collect browse all year round, rain or shine! Our animals still enjoy eating tree limbs when the leaves have fallen off for the winter, however the branches must still be fresh cut!

We only use branches with leafy greens and do not have a use for tree trunks or large sections of limb. If you are cutting a whole tree, we are quite happy to pick up as many branches with leaves as we can load (if you’re close by we can make a few trips) but we are not able to clean up and dispose of a whole tree and may not always be able to take everything you trim. One exception: if you’re digging out an entire tree, we are interested in large root balls.

We ask that you please always contact us by email and wait for confirmation before bringing us a delivery. We appreciate your donation and want to make sure we have staff available to unload it and want to direct you to the nearest and most convenient drop-off location.

The most common reason we cannot accept your donation is because it may be toxic to our animals. Sometimes we cannot accommodate all of the donations available — usually after big storms or around bulk-trash pickup week. Even if we cannot take your donation, we appreciate you thinking of us and encourage you to contact us again in the future about available branches.

It may not be possible for you to see your donation being enjoyed, as hundreds of Dallas Zoo animals enjoy browse in the form of enrichment and/or nutrition items and each one has specific dietary needs and restrictions. Once all donations have been collected and sorted, our zoologists determine which browse fits the needs of each animal. But please know that Zoo staff, and especially the animals, greatly appreciate your donation!